Refunds & Cancellations
We aim to ensure that all customers are satisfied with their purchase. If you are not completely happy, you may request a refund or cancellation within [7 days] of your purchase.

Eligibility for Refunds:

• The item must be unused and in its original condition.
• Proof of purchase is required.
• For digital or service-based products, refunds may only apply if the service has not yet been delivered.

Non-Refundable Items:

• Sale or promotional items
• Gift cards
• Products damaged through misuse
• Raffles and Lotteries

Processing Time:
Once your return is approved, refunds will be processed within [7 days], and the amount will be credited to your original method of payment.

Cancellations:
Orders can be cancelled within [48 hours] of purchase, provided the order has not yet been processed or shipped.

Contact Us:
For refund or cancellation requests, please contact:
Email: info@unityworx.org.za
Phone: +27 76 255 2556